Integration for Enguard HIPAA-Compliant Email & Calendar
We are requesting a native integration or a secure API bridge for Enguard. This would allow:
Calendar Syncing: RingCentral to read Enguard calendar events so that scheduled meeting times automatically populate on the "Join" page and the "Upcoming" tab within the RingCentral app.
Enhanced HIPAA Workflow: Users in the medical field could remain within their secure email environment (Enguard) while still enjoying the automated scheduling features RingCentral provides to users of less secure platforms.
Manual workarounds (copying/pasting links and manually typing dates into emails) increase the risk of human error and provide a less professional experience for patients. As HIPAA compliance is non-negotiable for our practice, we cannot switch to Google or Outlook.