279 results found
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Scheduling a RingCentral Video using the Global Actions feature in Salesforce should automatically send an invitation email to the parti...
...cipants. When scheduling a meeting via the Global Actions option via Salesforce, the only option is copy the meeting manually for you to enter it via email instead of giving the option to send an invite to the participants involved.
1 vote -
RingCentral Video participant list report
Submitting on behalf of a customer.They would like to have the ability to generate a report of who are the attendees of a RingCentral Video session. They understand that the participant list can be viewed on the interface where the session can be re-played but it is not an efficient way of doing it especially if the admin is not a part of that session.Thank you
1 vote -
Meeting Recordings Management
Hello!We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings.IE we should be able to remove the option My Recordings under Video on the desktop app.Thank you!
1 vote -
Ability to hide your own video
Ability for each user to hide their own video from there screen while still being able to see others in the meeting. Can be distracting to see yourself on camera the entire time.
2 votes -
Change the label in RingCentral Video Meeting
You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest.
8 votes -
Share Video Recordings to Team Threads
It would be very useful to be able to share the recordings to a team thread. I saw another idea where they are, asking to be able to share a link, which would also work. However, we can already share this to an individual inside of our groups, it would be super helpful to be able to share it to a whole team at once.
2 votes -
Ability to receive Email Notifications when a Member sends chat to Teams while offline or Online
Not all the time the user will look on the appto see if they have new Team chat messages
1 vote -
Add admin setting - Turn off Camera for participants
Allow ‘Turn off Camera for participants’ to be set from the admin RingCentral Video settings. This option existed in RingCentral meetings and can be set when creating a meeting, but is not configurable through RingCentral Video settings admin portal. Enabling this to be set for the entire account would provide consistency in the case that a meeting host forgets to change the setting.
10 votes -
Option to Extend Meeting Duration
It would be helpful if we will be notified once we are about to reach the 1-hour duration of the meeting before automatically ending it. There are times that we have to extend the meeting and automatically ending it is really not good. Or might as well make do not automatically end the meeting even if a duration is set unless the host end it.
1 vote -
Ability to customize the color of the annotation marker
The customer wants to have an ability to change the color of the annotation marker to a different color when using the RingCentral Video.
1 vote -
link to video call that gets recorded and saved
for virtual estimates a sales person can text the customer a link that brings them to a video call that gets recorded so sales can make estimates. simple turn key
1 vote -
There should be tone when dialing out using Invite by phone in RingCentral Video
You will not hear anything when you select invite via phone and you enter the number and hit call.
1 vote -
Allow comments/sentence/disclosure for compliance on RCV for Meeting Invite
1500 users for video. Customer is currently using Zoom but mainly uses Teams and also has some Webex. All three provide a disclosure when an invite is sent and this is so for compliance. This is important for the financial services organizations. I would assume education, healthcare, and any government sector will require these.
4 votes -
Please make integration with Remote HQ
Zoom has a integration that allows remote browsers for any website or presentation. This would greatly improve the user experience for our remote sales team.
1 vote -
Voice Changer for RingCentral Video Meeting
This new feature will allow the users to change their voice on RingCentral Video into something else. We can also apply this feature on making phone calls / receiving calls. One best sample is to sound like a grandmother, robot, male, female, child, chipmunks and more..This is ideal during fun events, confidential meeting or for mystery shopper trying out the skills of their agents on handling certain events or situation.
2 votes -
Whiteboard - allow only host to write on it
Sometimes you want to write or draw sth on the whiteboard but don't want the others to do it. So the option that allows you to disable writing and drawing on the whiteboard for the participants would be pretty useful.
1 vote -
File transfer and sharing inside RCV Session
The request is for customers to be able to share files in meeting.
9 votes -
Looking to have option for key press feature on individual extensions
We would like to have the option to press 1 for leaving a voicemail on an extension and press 2 to be routed to a call queue. Key press isn't available on individual extensions currently.
2 votes -
Option to Show Upcoming Meeting in RCV for Meetings I am Hosting Only
We would like to have an option to choose to show only the upcoming meetings we scheduled as a host like with RC Meeting.
1 vote -
RingCentral Video generic timezone option
RingCentral no longer shows generic time zones which I depend upon when setting meetings. Mountain Standard Time, Eastern, Pacific, Central, etc. I have to find a city within the zone and that confuses the customer.
1 vote
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