296 results found
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Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
45 votes -
Ability to Remove or Configure Dial-In Numbers in RCV
In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.
13 votes -
Allow admin to spotlight a participant "speaker"
Allow hosts to mark "Speakers" on the call and pin them all at the top of the gallery.
73 votes -
Lossless full screen 4k video sharing on RingCentral Video
We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.
18 votes -
Auto reply for messenger chat
Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.
3 votes -
Enable recording disclaimer in RCV
The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.
9 votes -
Ability to customize meeting name/title with scheduled meetings with PMI.
It would be nice if we can have the ability to customize the meeting title/name of all scheduled meetings that are using PMI (personal meeting information). Currently, this is only available if the meeting has a unique link/ID/password.
7 votes -
Sharing two screens on RC App
This option would be efficient for people who needs to share two screens at the same time.
4 votes -
Hide Floating Screenshare Bar When in a video meeting
I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it out of the way, because it snaps back into place. It obstructs the meeting "view" for the hosts.
4 votes -
Adding the Remote Control Support for RingCentral Video Meeting using RingCentral App web version.
Current Remote Control support for RingCentral Video Meetings requires a full screen and RingCentral App for desktop.Providing the Remote Control feature while using the RingCentral App web version will allow a new user to utilize the Share Screen remote control without the need to register to RingCentral and install the RingCentral App for desktop to use the remote control feature.
8 votes -
Upcoming meeting only show 4 days in advance
If a meeting is setup in 2 weeks from now, the meeting does not show up under the upcoming meetings tab. It would be helpful to show all upcoming meetings. Or, at a minimum show a certain number of meeting scheduled regardless of date in the future
7 votes -
Change Names
For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!
4 votes -
Ability to Turn-off Email Alerts for RingCentral Video Meetings
I need to have the ability to turn off notifications when I set up a meeting. When I add a cohost, they receive an email notifying them every time and they would like to turn off the email notifications for meeting alerts.RingCentral Video MeetingsRingCentral App
3 votes -
RingCentral Video Default Schedule
We would like to set a default meeting duration whenever we're setting up a video meeting. Instead of doing it manually, there should be an option for us to set a default schedule from an hour to thirty minutes.
2 votes -
Support for virtual cameras (such as OBS Software) for RCV in the Desktop App
I can see the OBS studio virtual camera as a selection. It shows the camera is working on the video preview page and is a selection on the menu however on the actual meeting it is a blank screen. this works perfectly in teams if I select the OBS virtual camera to broadcast into meetings, why does it show up as working in the preview but not the actual meeting in RCV?
2 votes -
double screen shares (or more) when collaborating to avoid start/stop of screen shares between users
when collaborating remotely, its often a time waste to have different people sharing their screens without the time spent stopping the screen share and another person starting it - why not allow for more than 1 share --- in 1v1 scenarios each person could be showing what they are doing without the need to stop/start wasted time --- in group meeting where different teams need to setup while another is presenting - say 3 to 5 screen shares could be set up so the transition between them all is more seemless
2 votes -
Create an event with multiple function
Can create a different room in just one event similar to zoom event.
2 votes -
allow the "what I am sharing" preview to be increased in size and not just as a thumbnail view
allow the "what I am sharing preview to be increased in size and not just a thumbnail view
2 votes -
Bulk Downloading of Reports
We would like to be able to download all of our ringcentral video meetings from cloud storage en-masse. Currently, the only way we seem to be able to do it is account by account, 1 video at a time through the web interface.
2 votes -
Make it possible for clients to redact certain parts of their screen when screensharing
This would be useful for clients needing remote support, using the RingCentral video platform. Sometimes clients will want to hide sensitive data, allowing them to redact certain areas of their screen would allow them to maintain that data privacy.cobrowse.io has this feature and this would be a great addition to RCV.
6 votes
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