279 results found
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Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
41 votes -
Ability to Remove or Configure Dial-In Numbers in RCV
In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.
13 votes -
Allow admin to spotlight a participant "speaker"
Allow hosts to mark "Speakers" on the call and pin them all at the top of the gallery.
73 votes -
Lossless full screen 4k video sharing on RingCentral Video
We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.
17 votes -
Enable recording disclaimer in RCV
The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.
9 votes -
Ability to customize meeting name/title with scheduled meetings with PMI.
It would be nice if we can have the ability to customize the meeting title/name of all scheduled meetings that are using PMI (personal meeting information). Currently, this is only available if the meeting has a unique link/ID/password.
7 votes -
Auto reply for messenger chat
Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.
2 votes -
Hide Floating Screenshare Bar When in a video meeting
I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it out of the way, because it snaps back into place. It obstructs the meeting "view" for the hosts.
3 votes -
Upcoming meeting only show 4 days in advance
If a meeting is setup in 2 weeks from now, the meeting does not show up under the upcoming meetings tab. It would be helpful to show all upcoming meetings. Or, at a minimum show a certain number of meeting scheduled regardless of date in the future
6 votes -
Change Names
For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!
4 votes -
Adding the Remote Control Support for RingCentral Video Meeting using RingCentral App web version.
Current Remote Control support for RingCentral Video Meetings requires a full screen and RingCentral App for desktop.Providing the Remote Control feature while using the RingCentral App web version will allow a new user to utilize the Share Screen remote control without the need to register to RingCentral and install the RingCentral App for desktop to use the remote control feature.
7 votes -
allow the "what I am sharing" preview to be increased in size and not just as a thumbnail view
allow the "what I am sharing preview to be increased in size and not just a thumbnail view
2 votes -
Bulk Downloading of Reports
We would like to be able to download all of our ringcentral video meetings from cloud storage en-masse. Currently, the only way we seem to be able to do it is account by account, 1 video at a time through the web interface.
2 votes -
Make it possible for clients to redact certain parts of their screen when screensharing
This would be useful for clients needing remote support, using the RingCentral video platform. Sometimes clients will want to hide sensitive data, allowing them to redact certain areas of their screen would allow them to maintain that data privacy.cobrowse.io has this feature and this would be a great addition to RCV.
6 votes -
White Label and custom message in RCV waiting room
Allowing customers especially in healthcare to white label and customize the logo and messaging in the RCV waiting room.
12 votes -
Ability to invite participants to active RCV session via SMS
It is currently possible to invite participants (while in active RCV session) via Email and Phone, as well as Copy meeting invite and/or link. The request is for the ability to send the meeting link via SMS. Option to send MMS to include .ics file would be helpful as well.
9 votes -
Participant Reaction, Disabled Chat, Phone
Allow users to have "Raise Hand" feature, but disable other reactions - happy face, etc.Allow users to disable chat, and shut off entry tones from the Admin PortalKeep phone numbers by region of the country - midwest, eastern time, etc. Some users are charged additional fees for dialing a west coat phone number.
3 votes -
Meeting insights thru MS Teams
it would be helpful if we can utilize all the feature meeting insight from RingCentral Video to MS Teams which our RingCentral is already integrated to it.
3 votes -
Super Admin should have total control
What is the point of a Super Admin role if the Super Admin only acts as a regular Admin. Your knowledgebase conflicts with the app's reality. A Super Admin should be able to add Team Admins and remove Team Admins regardless of who created the Team. The S.A. should be able to rename Teams and folders regardless of who created them in the first place. Simply put, the Super Admin should be in God Mode and can change anything in the account since the Super Admin created the original account and owns it.
9 votes -
Add "Hello" reaction in meeting
Sometimes when you join a meeting, you want to say "Hello" but don't want to interrupt ongoing discussion. So it will be great to introduce "Hello" reaction just for this case.
9 votes
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