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139 results found

  1. Have call controls remain visible when the app is minimized during a call. Great when doing group work and needing to look at multiple w...

    ...indows..

    1 vote
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  2. User's Selected Installation Path

    For tech-savvy users, it is important to keep files accordingly. For example, many users would prefer to keep C: drive as spacious as possible with all of their apps (excluding system apps) to be on another drive. This also helps the users to have clean and systematic files hierarchy throughout their systems—just as how people would organize their drawers by grouping together similar folders.

    1 vote
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  3. Caller ID for Extensions

    Custom caller IF when direct dialing from extensions.

    1 vote
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  4. Lunch Mode on and off Toggle Button

    We would like to see an on and off button for "lunch" mode rather than a set schedule. Our receptionist takes her lunch break at different times everyday so we are having to change the custom settings EVERY day.

    2 votes
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  5. Different color for @team mentions vs. @user mentions in Glip

    Having different color to highlight @team mentions vs. @user mentions allows users to prioritze messages and sort by intent. (e.g. Orange denotes @team, Blue denotes @user.

    1 vote
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  6. Main company greeting without caller being able to bypass it by pressing an extension

    When a call comes in, the caller must listen to the main greeting without bypassing it by pressing an extension.

    1 vote
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  7. If you maintain more than one calendar have them show up in RingCentral indifferent colors.

    Right now it merges all the calendars (5) into my calendar no difference in who it is for and/or option to choose a different color.

    1 vote
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  8. Analytics data for RCV QOS is confusing.

    Customer request: " I wanted to make a request to have an update to the analytics portal for RingCentral Video. It would be extremely helpful to see more than just the lowest Received FPS stream for a participant. Best case scenario, it would be great to be able to see the quality of each received stream throughout the entire meeting. If that’s not possible, it would still be helpful to see the number of streams, along with the highest, average, and lowest quality metrics. This would allow us to identify why a participant might have been experiencing quality issues. As…

    1 vote
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  9. Invert 'Mark As Read' logic for SMS in RC app.

    Our staff thinks it would be better if our sms messages were ONLY marked as read when:1) We reply to them2) We force them marked as read (by sliding on the phone or right clicking on the thread and choosing 'mark as read'This logic would make missing unreplied text messages much easier. Also, we don't need to apply this to everyone's account by default, this could be an option in the backend (called "Invert Mark As Read Logic" or something like that).Please let me know if you have any questions!

    1 vote
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  10. Adjust the volume of every participant

    To adjust the volume of every participant e.g. seen in Discord

    4 votes
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  11. Change Format size in group messages.

    The text is too big and doesn't provide a lot of room for the conversation.

    1 vote
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  12. Download Captions

    We LOVE the captions! Can you make them downloadable after the meeting?

    1 vote
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  13. auto attendance

    if there was a way to take auto attendance and a list is generated to who is attending and emailing. rather than manually taking it.

    2 votes
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  14. downloadable attendance report

    Much easier to download a report that I may want to add to an existing attendance list.

    2 votes
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  15. allow conference calling without the video features for organizer

    when an organizer wants to call in to a conference call it treats them like a participant and puts them in a waiting room. Can you add the ability for the organizer to create an open call where all callers are automatically allowed in and the call ends when all participants hang up? basically this is a non centrally controlled call where all callers join the call and there is no moderator or controller just an open line to call in to. seems like being the controller requires you to be on the website doing a video call just to…

    1 vote
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  16. Registration for RCV

    Customer requested Registration capability for standard RCV meetings. Zoom offers this for meetings.

    1 vote
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  17. "Use network audio on mobile"

    Whether on WiFi or on cell network signal, a user is prompted to “use internet audio”. Wondering if this can change to “use network audio” in the event a user is joining but their phone is not connected to any WiFi. Common use case if someone is traveling on the road or even outside on a walk, away from any wifi.

    1 vote
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  18. Invite shouldn't require invitee to install the app

    The way Podium allows an invitee to join a video call without having to install any software or apps

    1 vote
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  19. Enable recurring video meeting link

    I would like to have the ability to make a video meeting link that can be reused over and over again (ideally with flexible times). Basically the ability to create a personal meeting ID but not the PMI...

    1 vote
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  20. Follow up button

    After a meeting expires, having a followup button, that allows to send an email to everyone on the meeting, or a follow up cal invite, or start a glip group

    1 vote
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