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How can we improve RingCentral?

AI Conversation Expert (ACE, formerly RingSense), AIR & AVA: ACE (AI Conversation Expert)

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RingSense Transcription Delay

It could be better if it could lessen the delay of generating the transcription to easily access the call details.

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Andrea shared this idea  ·   ·  Report…  ·  Admin →
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  • Tony commented  ·   ·  Report

    I agree, this was something that we used a lot when we were with Dialpad and it worked great. It was important to be able to see the transcription without delay so if we needed to review something quickly after the call we could verify that the details we had matched what actually happened on the call and not have to wait 3-5 minutes after the call.