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← AI Conversation Expert (ACE, formerly RingSense), AIR & AVA

How can we improve RingCentral?

AI Conversation Expert (ACE, formerly RingSense), AIR & AVA: ACE (AI Conversation Expert)

RingSense integration with Zendesk Support

RingSense integration with Zendesk Support is not available at this time. Currently, Zendesk Sell is the only Zendesk CRM supported by RingSense.

2 votes

davidthomas+sandbox shared this idea · Dec 23, 2025 · Report… · Admin →

Implemented ·

AdminSushant (Sr Director, Machine Learning, RingCentral) responded · May 8, 2026

I'm glad to report that zendesk support is now available as an integration in ACE (formerly RingSense). You can find it in the integration catalogue

Screenshot 2026-05-08 at 11.30.02 AM.png 143 KB

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