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AI Conversation Expert (ACE, formerly RingSense), AIR & AVA

AI Conversation Expert (ACE, formerly RingSense), AIR & AVA

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125 results found

  1. Allow Custom Tags for Calls

    Allow custom and searchable tags for calls.

    1 vote

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    New  ·  0 comments  ·  AI Conversation Expert (ACE)  ·  Admin →
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  2. Add Service Industry under organization

    I would like to see specific trackers for home improvement, electric, plumbing, HVAC, etc. industries.

    1 vote

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    New  ·  0 comments  ·  AI Conversation Expert (ACE)  ·  Admin →
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  3. Objections

    An Objections Dashboard. AI filters common categories for objections and groups then alike.

    1 vote

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  4. Rotating through Filtered calls

    Filtering calls by host and participant > Once you have one open, be able to click next or back to stay within those calls rather than having to refilter them.

    Generic report with all interactions within that filter.

    1 vote

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    New  ·  0 comments  ·  AI Conversation Expert (ACE)  ·  Admin →
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  5. My review list, configured to find a call per team member instead of just 10 generic calls.

    I have a team of people with calls to review and I would like the system to give me 2 calls per agent per week to review, not just 10 calls which could all be with the same person.

    1 vote

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