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AI Conversation Expert (ACE, formerly RingSense), AIR & AVA

AI Conversation Expert (ACE, formerly RingSense), AIR & AVA

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How can we improve RingCentral?

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83 results found

  1. RingCX custom notification sound option enhancements

    The request is to be able to have different notification sounds (chat vs email channels) and be able to adjust the volume for notifications.

    3 votes

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    Needs More Information  ·  0 comments  ·  ACE for RingCX  ·  Admin →
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  2. Ability to add order of priority when multiple scorecards exist

    Add ability to set order of Scorecard when more than one exists. Currently, it's the first scorecard created

    4 votes

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    Future Consideration  ·  0 comments  ·  ACE for RingCX  ·  Admin →
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  3. RingSense for RingCX Industry AI setting by RingCX Queue

    1 vote

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    Future Consideration  ·  1 comment  ·  ACE for RingCX  ·  Admin →
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