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1. RingSense: Free Admin License

   The suggestion is for a free admin license to make general changes to the RingSense environment without needing to digest or grade data. The idea is to have a support role to help sales orgs get set up and going.

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   1 comment  ·  RingSense  ·  Delete…  ·  Admin →
   Already Exists  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   Super admin (extension 101) has Admin Only access to RingSense.

2. Add Filter for Users in RingSense

   In RingSense under all calls, please add the ability to add a filter on an individual user or a team.

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   0 comments  ·  RingSense AI for RingCX  ·  Delete…  ·  Admin →
   Already Exists  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   Please see "Teams", "Hosts" and "Participants" filters on the Calls page.