Remove Profanity Censoring
The RingSense transcriptions have profanity censored out. It would be helpful for us to have the ability to have an option for how the transcripts are censored. The context of profanity within a call is very important for us as a law office to have the most accurate transcripts possible.
8
votes
Manny
shared this idea
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Alex
commented
Without knowing the exact word is it's difficult to understand context. The words **** and f*** have very different meanings when coming from a customer.