Feature Request: Option to Include Explicit/Foul Language in AI Transcriptions
As a law firm evaluating the RingCentral AI transcription feature, we've found that the current system automatically omits foul or explicit language from transcriptions. While this is understandable for general use, there are scenarios, especially in legal, law enforcement, or investigative contexts, where capturing the exact language used is essential for accuracy and documentation.
Please consider adding a configurable option to allow transcription of foul or explicit language, either:
- As a toggle in Admin or User settings, or
- As part of a special compliance or legal mode
This would give organizations the flexibility to choose whether or not they need unfiltered transcriptions based on their operational requirements.
For legal professionals and other industries where records may be reviewed as evidence, the omission of explicit language can distort intent, tone, or meaning. Offering this as an optional setting would provide value not only to our firm but to many others with similar needs.
