Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

25 results found

  1. Integrate with Contactually CRM

    Please integrate with Contactually CRM. It's the CRM all Compass agents use. Right now the click to call from the CRM opens DialPad and the click to text opens iMessages. This would be SO MUCH BETTER.

    1 vote
    Already Exists  ·  0 comments  ·  Integrations: Other  ·  Admin →

  2. Sync Ring Central Desktop App with Database or ATS

    Feature Request: Make the Ring Central desktop app able to sync with all integrated databases and ATS software.Situation: I use Crelate.com as my Applicant Tracking Software (ATS). I have hundreds of contacts in Crelate. When I want to use the Ring Central Desktop App, none of my contacts in Crelate appear because this feature does not exist (connecting Ring Central Desktop App with my ATS). And... my ATS (Crelate) does not sync with Google Contacts (Ring Central does), so I can't auto update that way. I end up having to save a csv file from Crelate, and add to google…

    1 vote
    Already Exists  ·  0 comments  ·  Integrations: Other  ·  Admin →

  3. Pipedrive integration availability in mobile app

    Need to have the feature to be able to use the app even outside the office.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    Already Exists  ·  AdminByrne Reese (Group PM, RingCentral) responded

    I can't tell if this already exists:

    • App Connect today allows users to log calls/communications made from any RingCentral device, including mobile, desktop and hard phone devices

    Or if this is a "won't implement:"

    • App Connect works exclusively as a browser extension. It is not an integration that can be brought into our mobile app.

  4. Additional Feature for Bullhorn to capture text messages in notes

    This will be beneficial to the customer in order for them to take notes via sms using Bullhorn.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    Already Exists  ·  AdminByrne Reese (Group PM, RingCentral) responded

    I am marking this as "already exists" as this is a standard feature of App Connect. However, if you mean that RingCentral could somehow integrate with Bullhorn's native TextUs text messaging feature - that is not something Bullhorn allows us to do. But if you are using TextUs, Bullhorn already logs those messages for you.

  5. Having the capability of accessing RingCentral Call recording in Bullhorn.

    This will make for easy access to information for users that are using Bullhorn to review call recordings and don't need to switch applications.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    Already Exists  ·  AdminByrne Reese (Group PM, RingCentral) responded

    The App Connect integration will Bullhorn adds a link to the call recording when it is available. Bullhorn does not support attaching files to Notes, so we are unable to upload the actual call recording to Bullhorn. They also do not support the embedding of media into their system.

2 Next →
  • Don't see your idea?