Skip to content

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

26 results found

  1. 1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?
  2. The HUD is usefui for fingsing an extension number while displaying the call status. The list doesn't seem to have any order about it. I have been told we have to manually move the users around the screen to put them in alphabetical order but that is time consuming and would require ongoing changing.
    Can it be sorted by username alphabetically?

    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?
  3. When the called or calling party disconnected the call, disconnect the call right away instead of having the time running without having waiting for the user to disconnect the call. This will increase company's productivity.

    Sometimes due to some network issues user will still stay on the line without knowing the other line disconnected the call already.

    Limit the attempt time as well when having a bad connection error, disconnect the call if it take longer

    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?
  4. Specific Ring tone Request per IVR or Site and Call Queues.
    For Polycom phones

    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?
  5. If a call sits on hold for an extended time, we would like to have the call to ring another extension. Customers get mad when on hold for more than three minutes.

    Developer Platform

    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?
  6. calendar for events still shows a 12 hr format but after creating a task/events it shows 24 hr format as what is set up in user details, it could have been better if creating a task will mirror the regional settings in user details. Even on the calendar it shows 12hr format and much better if it has an option to be change into 24 hr format.

    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?
2 Next →
  • Don't see your idea?