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93 results found

  1. The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens o the phone call s

    The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens to the phone call screen.

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  2. Salesforce logs

    Ability to hide the logs to the leads activities

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  3. Allow customers to add template to Salesforce and Google widgets.

    Adding Templates to Salesforce and Google widgets

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  4. Analytics Reports as a Group (RingCentral for Salesforce)

    Currently, the Analytics Reports works by assigning 'Roles' (hierarchy)

    Ex. Users with Brisbane Students roles report to users under Brisbane Advisors roles. The Brisbane Advisors will see the reports of Brisbane Students. However, Brisbane Students will not be able see the other users with the same role on the reports.

    It will be great if we have the option in Analytics Reports in RC for Salesforce to create a group under the same role and they will be able to see other users with the same role on the reports.

    2 votes
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  5. Salesforce log customiza

    Ability to add a customization field on Salesforce
    Picklist value will not work for them beacuse they have a thousands of information that they use in Salesforce for a long time and picklist value will not work for them they need an option to have a look up value.

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  6. RC for Salesforce - Auto Dialer

    Users should have an auto dialer option in their RC for Salesforce so the system will call the next contacts in Lead

    2 votes
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  7. Rc for Salesforce

    We also need the ability to be able to tag Salesforce data (users, job orders, job applicants etc.) within RingCentral.

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  8. Voicemail link in Salesforce

    It would be great if VM links are also visible in Salesforce just like inbound and outbound call recording

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  9. salesforce

    Matched Account and contact for inbound calls are not getting populated while creating New Case from RC for Salesforce.

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  10. Salesforce VM

    Have the ability to associate voicemail to contacts or acitivity record

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  11. Salesforce related to option

    Have an ability to remove the option fo new lead , new ooportunites under related to

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  12. Call Queue toggle in Salesforce CTI

    It would be great to have a tall queue toggle at the upper part of the CTI where you can easily enable and disable

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  13. RingCentral for Salesforce ability to track activity

    Ability to track activities for emails via RC for SF

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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