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3 results found

  1. Salesforce integration - Log all calls regardless of RingCentral for the Salesforce browser is closed

    If you are out of the office, not logged in (aka after business hours), and Salesforce is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Salesforce CRM.

    10 votes

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    Planned  ·  1 comment  ·  Integrations: Salesforce  ·  Admin →
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  2. RingCentral for Salesforce Ringer Volume Adjustment

    A setting on RingCentral Dialer or embedded app on Salesforce that can decrease its ringing/ringer volume. This helps the end users to have the ability to decrease or silence the volume as too loud affects the office environment.

    9 votes

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    Planned  ·  1 comment  ·  Integrations: Salesforce  ·  Admin →
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  3. Support Teams Embedded App

    1 vote

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    Planned  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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