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1 result found

  1. Missed calls to queue showing up as "Answered Elsewhere"

    When queue receives a call and one person answers, all members of the queue are given a "missed call" notification instead of an "answered elsewhere" notification as per the 23.3 update. Customer would like to be able to see and "answered elsewhere" notification so they don't call customers multiple times.

    28 votes

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    Under Review  ·  8 comments  ·  Alerts  ·  Admin →
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