6 results found
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Gateway Reporting in Analytics
Administrators currently have no visibility or reporting options for Gateways within the RingCentral Admin Portal. Existing analytics tools, such as Rooms & Devices Analytics, list hard phones and other devices but do not include Gateways in their reporting capabilities.
Requested Enhancement:
Add a Gateway Reporting section that provides:A list of all Gateways on the account
Key details (name, model, status, MAC/identifier, assigned site)
Export capability (CSV/Excel)This feature would improve asset management, troubleshooting, and infrastructure oversight.
2 votes -
Lock Ringtone Volume for Polycom
Looking for an ability to have the option to Lock the RingTone Volume for any Desk phone devices (Polycom) so that other users cannot adjust the volume
e.g : The manager one of our stores is hoping to see if we can set the Ringtone volumes of the desk phones so users can't turn them down or off. Thanks
4 votes -
Option to differentiate between internal and external calls via different dial tones
We would like to be able to have the option to set different dial tones and/or modify dial tones for external and internal calls independently, so that we can differentiate between them whenever a call comes in. Having this feature implemented would be greatly appreciated.
2 votes -
disable location tracking
Option to disable geographical location or opt out/disable any location or device tracking in RC Rooms or RCV
1 vote -
Set up PIN to limit a user extension's outbound calls - BT
A feature which will require users to put in a PIN or a code before they can make outgoing calls to random local/international numbers using their BT Cloudwork app/Desk phones.
1 vote -
Option for Dark Mode on Desk Phones
An option for the customer to change their desk phone themes to Dark Mode.
2 votes
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