Gateway Reporting in Analytics
Administrators currently have no visibility or reporting options for Gateways within the RingCentral Admin Portal. Existing analytics tools, such as Rooms & Devices Analytics, list hard phones and other devices but do not include Gateways in their reporting capabilities.
Requested Enhancement:
Add a Gateway Reporting section that provides:
A list of all Gateways on the account
Key details (name, model, status, MAC/identifier, assigned site)
Export capability (CSV/Excel)
This feature would improve asset management, troubleshooting, and infrastructure oversight.
2
votes
Lynce
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