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How can we improve RingCX?

RingCX: Agent & supervisor experience

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Enable Requeue Cancelation or Recovery When Transfer Fails

Allow agents who requeue a call to reclaim it if the transfer fails or the call remains active.

4 votes

Jason shared this idea · May 22, 2025 · Report… · Admin →

Under Review · Jul 25, 2025

Show previous admin responses (1)

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Jorell commented · December 17, 2025 6:57 AM · Report

Critical. Multiple requests about requeue cancellation on this website, this is so inefficient.

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