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How can we improve RingCX?

RingCX: Integrations & APIs

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Ability to upload/modify audio in RingCX through the Developer API

1 vote

Arjun shared this idea · Oct 6, 2025 · Report… · Admin →

Already Exists ·

AdminPaula (Group Product Manager, RingCentral) responded · Mar 11, 2026

This is supported via the Utility API.

Upload: POST /v1/admin/accounts/{accountId}/utilities/audioFiles allows for programmatic uploading of audio files.
Modify: PUT /v1/admin/accounts/{accountId}/utilities/audioFiles/{fileName}/rename allows for renaming/modifying existing files.

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Arjun commented · March 11, 2026 12:49 PM · Report

Hello, where is this documented? I do not see it anywhere on the developer reference:
https://developers.ringcentral.com/engage/voice/api-reference/utilities

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