Feature Request: Persistent Login for RingCX Dynamics Agent
Description:
The RingCX Dynamics Agent logs users out whenever they switch tabs or applications within Dynamics, requiring repeated logins and disrupting workflow.

Current Behaviour:

Users must log in again after navigating to a different tab or application.
This causes delays and frustration.
Proposed Enhancement:

Maintain login sessions while users switch tabs or applications.
Keep authentication valid for the duration of the Dynamics session unless manually logged out.
Business Impact:

Reduces login fatigue and improves efficiency.
Minimizes workflow disruptions.

perhaps enable the use of the Ringcentral app in conjunction with Dynamics integration, calls handled in either ringcx.ringcentral.com or app.ringcentral.com or full app, screen pops on incoming always call new tab in dynamics, click to dial utilises the application?

(full disclosure this is a copy pasta from the salesforce request, thanks to original poster :) )