ability to activate call forwarding on all company numbers on the account
When activating a call forwarding using all company phone numbers it should applied on
all of the numbers on the account not just only applicable on company numbers, because it gives a misleading to the customers.
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M
commented
To say the current setup is annoying is an understatement. The current verbiage states all company numbers forward in the setting. In reality it only forwards the main numbers but not any direct lines. This is totally misleading and I would really say a false statement.
Furthermore say I have a religious holiday and I have a 100 workers with a 100 different extensions, I would need to spend a whole day to set up a greeting stating that the company is closed that would apply to all company phone numbers.
It is pretty clear whoever designed this never ran a real company in real life.