Subject: Request for independent Fax/Voice routing logic on Main Company Numbers

Description:
Currently, when a custom call forwarding rule is applied to the Main Company Number (e.g., forwarding all voice traffic to a 3rd-party call center or external answering service), it often disrupts or breaks the fax routing protocol. This creates a conflict where faxes are either rejected or incorrectly forwarded as voice calls to the external destination.

Proposed Feature/Functionality:
I am requesting a "Split Routing" enhancement for the Main Company Number that allows for the following:
Voice-Only Forwarding: The ability to apply custom rules/forwarding to 3rd-party numbers that only trigger for voice calls.
Dedicated Fax Path: A logic override that ensures any incoming fax signal is automatically identified and routed to the RingCentral Fax recipient/inbox, bypassing any external voice forwarding rules.
Conflict Prevention: Improved separation in the backend UI to ensure that "Call Handling" rules do not inadvertently "hijack" the Fax signal on a shared Voice/Fax number.

Business Use Case:
Law firms and medical offices (like Crown & Stone Law, P.C.) frequently use a single "Main Number" for both voice and fax. When they hire an external answering service, they need to forward their calls without losing their ability to receive faxes on that same advertised number.