22 results found
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RingCX Naming Convention
Standardize the naming convention across the platform
1 vote -
Ask an expert v2
The goal is to link Contact Center teams with rest of organizations to "ask an expert", outside of the agent-customer discussion. V1 had 1-way communication (RingCX->RingEX message and the response from expert not visible in RingEX). This would be helpful for customers who are interested in both RingCX and RingEX.
4 votes
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