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2 results found

  1. Option to encrypt call recording on delivery

    Due to PCI compliance, many vendors request the call recordings be encrypted. Would like to have an option to encrypt and add a key like pgp so call recordings can be encrypted before delivery to SFTP site.

    4 votes

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    Future Consideration  ·  0 comments  ·  Call & screen recording  ·  Admin →
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  2. Notification when Task Call Recording Delivery Fails

    If a recording push to an SFTP fails, send a notification to a users email address to notify them. This will help customer avoid losing recordings due to data retention and address issues right away.

    5 votes

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