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Live Transcription on RingCX

Feature Request: Enable Live Transcription on CX to view a written version of all spoken words created in real-time

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1 comment · AI agent & supervisor assist · Delete… · Admin →

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Implemented · AdminAlexey (VP, Product Management - Applications, RingCentral) responded

Live Transcription is available for agents via Agent Assist feature. See https://support.ringcentral.com/article-v2/configuring-agent-assist-for-ringcx.html?brand=RingCentral&product=RingCX&language=en_US

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