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How can we improve RingCX?

RingCX: AI agent & supervisor assist

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Live Transcription on RingCX

Feature Request: Enable Live Transcription on CX to view a written version of all spoken words created in real-time

8 votes

Reyann shared this idea · Jul 3, 2025 · Report… · Admin →

Planned · Aug 19, 2025

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Ryan commented · September 25, 2025 7:56 AM · Report

Please add this. CX shouldn't be a downgrade from EX, it should be an upgrade and include EX features.

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