← RingCentral Ideas

Settings and activity

152 results found

  1. Search Calls in a Deal

    3 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  2. RingSense to be GDPR Compliant

    4 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  3. Matching Team Structure from Service Web

    3 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  4. Ability to use RingSense on Queue Calls

    48 votes
    5 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  5. RingSense: Allow for if/then questions on scorecards or optional questions.

    4 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael shared this idea  · 

  6. Quick Edit Calls

    2 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  7. Negative Tracker Alert

    8 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  8. Call filtering base on completed/not completed scorecard

    6 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  9. Scheduled/subscribed reports

    4 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  10. Import lead calls missing from integration with RS4S

    2 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  11. Export scorecard data

    38 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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  12. export

    9 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  13. call park recording

    12 votes
    1 comment  ·  RingSense & AI » Other  ·  Admin →
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    Grace McMichael supported this idea  · 

  14. Customizable reports

    11 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  15. Suggest calls to a deal

    2 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Grace McMichael supported this idea  · 

  16. Chat Feature in RingSense

    5 votes
    0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Grace McMichael supported this idea  · 

  17. UK Regional Redaction for RingSense for RingCX/RingEX/Sales

    27 votes
    Under Review  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Grace McMichael supported this idea  · 

  18. QA on Digital Interactions

    11 votes
    0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Grace McMichael supported this idea  · 

  19. Ccustom call rules Action to block call recording for 2-party consent states based on Area codes.

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Grace McMichael supported this idea  · 

  20. Different Call Recording Announcement settings per site

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Grace McMichael supported this idea  · 
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