Settings and activity
43 results found
-
19 votes
Luke Ellington
supported this idea
·
-
22 votesLuke Ellington
supported this idea
·
-
3 votes
An error occurred while saving the comment Luke Ellington
shared this idea
·
-
2 votesLuke Ellington
shared this idea
·
-
2 votesLuke Ellington
shared this idea
·
-
4 votes
-
3 votes
-
11 votes
-
21 votes
An API that allows to subscribe for events when RingSense processes a new call recording is implemented. See here for details: https://developers.ringcentral.com/guide/ai/ringsense
Luke Ellington
supported this idea
·
-
2 votesLuke Ellington
shared this idea
·
-
2 votesLuke Ellington
shared this idea
·
-
2 votesLuke Ellington
shared this idea
·
-
2 votesLuke Ellington
shared this idea
·
-
2 votesLuke Ellington
shared this idea
·
-
8 votes
RingSense has added support to assign scorecards to specific teams; call types; duration; source etc. These filters can be used for precise targeting of a scorecard.
You can find the details in the release notes - https://support.ringcentral.com/release-notes/ringsense.html
and the support website - https://support.ringcentral.com/article-v2/Creating-and-managing-scorecards-in-RingSense.html?brand=RingCentral&product=RingSense&language=en_US
Additionally, you can see the criteria while creating a new scorecard or editing an existing one as shown in the attached screenshot
Luke Ellington
shared this idea
·
-
12 votesLuke Ellington
shared this idea
·
-
32 votesLuke Ellington
shared this idea
·
-
57 votes
Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.
Luke Ellington
shared this idea
·
-
9 votesLuke Ellington
shared this idea
·
-
60 votes
Here is the SFDC opp ARR is about 90-100K https://rc.lightning.force.com/lightning/r/Opportunity/006Hr00001PXrnJIAT/view