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Derick
commented
Hey Jessica, someone on our team said that RingCentral is phasing out the old Glip app soon. Since this "Sort Tasks By Category/Section" feature is an absolutely pivotal component of our company's daily operations, can we be assured that this feature will be implemented before the old app is phased out? If not, we are going to be in a huge mess... Each team member is going to have dozens if not a hundred tasks, all sorted without any priority whatsoever.
An error occurred while saving the comment Derick
commented
Thanks Jessica! I definitely attached the pictures but you're right.... I wonder if this commenting platform won't let me attach images. In that case, here's links to the same photos.Old Glip Sections: https://i.imgur.com/emA4iLq.pngNew RingCentral Categories: https://i.imgur.com/oAYVNma.png
An error occurred while saving the comment Derick
commented
Hey @Jessica Hernandez! First let me thank you for implementing the new Categories!! It's really great to know that your team is actually listening to our feedback. That's a really good feeling.That being said, the latest release only addresses half of the feature we need. I should have explained better originally, so let me try explaining through photos.Attached is a picture called "old-glip-sections.png". Notice how the Sections help me organize and prioritize all of my many, many tasks. I have my Sections organized very intentionally in terms of task importance.Now, notice how in the picture "new-ringcentral-categories.png" that the tasks at-a-glance do not show what Category they are assigned to. My most important Categories do not get sorted to the top of my list. This means all of my tasks (which are so well organized in the old Glip app) are all jumbled and not-prioritized correctly.Unless this is user error on my part, and there IS a way to see all tasks Categories at a glance... unfortunately this means myself and everyone else at our company will continue to use the old Glip app. I hope these pictures better explain our needs and let me know if you have questions!
Derick
shared this idea
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Jessica, I got this alert today that RingCentral Classic will be retired on 06/21/2021. Can we be assured that we will have the ability to see all tasks organized by their Section/Category by then? Thank you!