To add a "Category" Column in Task so it will be easy for us to determine which Category it belongs. We can do this in previous RingCentral Classic and this is no longer available in the New RingCentral App,.

We used classic because it allowed us to sort tasks by category. This was extremely useful because within that category we would be able to create 'sub tasks' and work through them. The view allowed us to see all tasks still within that category.

I hate to say it, because we've (mostly) happily used Glip/RC for the past 7 years, but the UI for tasks on the forced new app SUCKS. Everything has gigantic spacing between rows and a fixed column size, inability to sort by anything meaningful, no easy grouping by date, color, section, etc. What a disaster in terms of usability. Short of just adding sections, what other functionality is currently planned to be returned to the tasks?

The new task view is so spread out that you have to scroll and scroll to see all your tasks. We use tasks heavily at our company and this combined with the sections not being there and not being able to filter tasks is going to make it very challenging to continue to use this for tasks managment like we have been. Please get this fixed!

Brian, I've hit you up via email. Will follow up with you there when I have more details.

Becky, I sent an email to that address but haven't heard anything yet.Thanks

Brian, we're happy to look into this for you and connect with your account manager. Please reach out to us at Community.Support@RingCentral.com

Jessica, I'm talking with my "account manager" and he seems to have absolutely no idea what you're talking about.

Hi Brian, there are different retirement dates for different accounts. You'll need to speak with your account manager to see if there is anyway you can retire later.

Jessica, I was referring to the 6/21 date when we've been told RingCentral Classic will be Retired. Do you have any other information? Is that still the date? Thanks

Hi Brian, any extension would have to be discussed with your account manager.

Jessica, what are the chances of an extension on the June 21st date? If not, I have to start working on a new solution. Thanks

Second that. Please provide an update and ETA if possible.

Are there any updates as to when sorting by Sections in the new Ring Central app will be released? I just received a note that my Ring Central Classic will end in mid July. This will force us to find a different program to use until this is implemented in the new Ring Central.

It is crucial for us to be able to sort by Sections. Please add this back as a feature!

Hi everyone, I confirmed with product that this functionality is not committed to a specific release date yet, but it is being developed.

I second that, Jessica. This is be terrible for us. Please advise!!!

Jessica, I got this alert today that RingCentral Classic will be retired on 06/21/2021. Can we be assured that we will have the ability to see all tasks organized by their Section/Category by then? Thank you!

Hey Jessica, someone on our team said that RingCentral is phasing out the old Glip app soon. Since this "Sort Tasks By Category/Section" feature is an absolutely pivotal component of our company's daily operations, can we be assured that this feature will be implemented before the old app is phased out? If not, we are going to be in a huge mess... Each team member is going to have dozens if not a hundred tasks, all sorted without any priority whatsoever.

Jessica, thank you for the reply but this makes it even worse. The only way to view all tasks within a team is to use the filter box. Once that's done, I need to be able sort by section/category. Either that, or we need to have a way to view tasks for a specific team like in classic. See my example in the attachment. Thanks for the quick replies