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  1. 32 votes

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    An error occurred while saving the comment
    SHAN commented  · 

    in call Queue, we should be able to disable playing announcement on Non RC numbers, because Virtual reception service does not have capability to press 1 to accept the call.

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    SHAN commented  · 

    Jessica,you are right but it's available on user extensions only, this feature request was for QUEUEs, it's not available in QUEUES. Thanks

    SHAN shared this idea  ·