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  1. Hide Contacts from RingCentral Contacts List

    51 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  2. Hide User listing in directory

    34 votes

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    Implemented  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    IT Support commented  · 

    We would like to be able to hide a user from showing up in the directory when others search within the desktop/mobile app, as well as dial by name. For example, we have a user who is only licensed for meetings, but since a number is still required, they show up in the directory, which creates confusion for other users as they are expecting to be able to call him, and they cannot.