← RingCentral Ideas

Settings and activity

6 results found

  1. This account requires the capability to filter interactions based on the age of the interaction in both reporting and inboxes. The current f

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  2. RCX - Feature Request - Chat waiting in queue / Agents visibility on waiting chats

    3 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  3. agents seeing how many waiting in queue

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Matthew Garcia shared this idea  · 

  4. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Matthew Garcia supported this idea  · 

  5. RCCC Time off Always on Top

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Matthew Garcia shared this idea  · 

  6. RCCC Place Partial Time off in Time of Planning

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Matthew Garcia shared this idea  ·