← RingCentral Ideas Settings and activity 1 result found Allow option to record inbound calls but not internal calls (extension to extension) 59 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 6 comments · Phone & Messaging » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Bryan Snader commented · Jul 28, 2023 · Edit… · Delete… We'd like to turn on Auto call recording but according to #11 FAQ on https://support.ringcentral.com/article-v2/Automatic-Call-Recording-Frequently-Asked-Questions.html?brand=RC_US&product=RingCentral_MVP&language=en_US#Automatic-Call-Recording-Frequently-Asked-Questions_FAQ1211. What is Allow mute in auto call recording? The Allow mute in auto call recording , when enabled, gives a user the ability to pause the Automatic Call Recording and then resume it so that sensitive information is not captured. NOTE: The Allow mute in auto call recording feature only works for external calls with Automatic Call Recording in progress. We'd like to be able to mute parts of calls during internal-internal calls. Can this be added? Save Submitting...
We'd like to turn on Auto call recording but according to #11 FAQ on https://support.ringcentral.com/article-v2/Automatic-Call-Recording-Frequently-Asked-Questions.html?brand=RC_US&product=RingCentral_MVP&language=en_US#Automatic-Call-Recording-Frequently-Asked-Questions_FAQ1211. What is Allow mute in auto call recording? The Allow mute in auto call recording , when enabled, gives a user the ability to pause the Automatic Call Recording and then resume it so that sensitive information is not captured. NOTE: The Allow mute in auto call recording feature only works for external calls with Automatic Call Recording in progress. We'd like to be able to mute parts of calls during internal-internal calls. Can this be added?