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5 results found

  1. Call should not be detected as missed if it was answered elsewhere

    18 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Jeff supported this idea  · 

  2. Performance report align with user call logs

    37 votes

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    New  ·  5 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Jeff supported this idea  · 

  3. Data displayed when in "widget" edit mode

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Jeff commented  · 

    When in EDIT mode the data is displayed properly, once you save or close from EDIT mode the dat displayed is all "0's". This is critical when trying to develop metrics based on Call Queues, as a Dimension has to be applied to the dashboard.

    Jeff supported this idea  · 

  4. Add reports to Dashboards as a widget

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jeff shared this idea  · 

  5. Share Reports

    5 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jeff shared this idea  ·