← RingCentral Ideas

Settings and activity

5 results found

  1. Call should not be detected as missed if it was answered elsewhere

    44 votes
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Jeff supported this idea  · 

  2. Performance report align with user call logs

    62 votes
    New  ·  7 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Jeff supported this idea  · 

  3. Data displayed when in "widget" edit mode

    2 votes
    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    An error occurred while saving the comment
    Jeff commented  · 

    When in EDIT mode the data is displayed properly, once you save or close from EDIT mode the dat displayed is all "0's". This is critical when trying to develop metrics based on Call Queues, as a Dimension has to be applied to the dashboard.

    Jeff supported this idea  · 

  4. Add reports to Dashboards as a widget

    2 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jeff shared this idea  · 

  5. Share Reports

    5 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jeff shared this idea  ·