← RingCentral Ideas

Settings and activity

9 results found

  1. Increase Historical Report Capacity

    5 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Colby Jestes shared this idea  · 

  2. Enhance the Lead Load Report

    15 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Colby Jestes supported this idea  · 

  3. Pass limits per 24 hours

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Colby Jestes shared this idea  · 

  4. Add RC Agent Extension field to RCX Webhooks

    2 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Colby Jestes shared this idea  · 

  5. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    23 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Colby Jestes shared this idea  · 

  6. Option to make Transitioned Leads COMPLETE once dispositioned without Requeue = Yes

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Colby Jestes shared this idea  · 

  7. Hourly Outbound Overview Report

    3 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Colby Jestes shared this idea  · 

  8. Add "Does Not Start With" Comparator to Custom Campaign Criteria on Engage Voice

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Colby Jestes shared this idea  · 

  9. Add "Dial Type" parameter for Engage Voice Real Time Custom Widgets

    9 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Colby Jestes shared this idea  ·