Increase Historical Report Capacity
RingCX Historical Reporting is limited to 60k lines per RC Support site. Customer is making around 200K OB dials per day, and wants to be able to report on every interaction in one report. With current limitations, customer will have to download 4 separate reports.
5
votes
Colby
shared this idea
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Pramod
commented
When it comes to dialer, this update is a must.
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Gurpreet
commented
Must needed. The shouldnot be any limitation whether it is 60K or 200K, it should deliver the results.