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  1. 163 votes

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  2. 436 votes

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    Tess commented  · 

    I'm really frustrated by the loss of functionality in RCV, especially after being forced to upgrade from RingCentral Meetings. We often us RingCentral for tech support within our company. In RCM, I was able to take remote control to provide support, but that is not an option at this time in RingCentral Video. So, I tried to annotate the screen to show users which steps to take on - and that doesn't work in RCV either.Please prioritize bringing these two features back.