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  1. Add Outbound call state in the Telephony.Status object

    1 vote

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Phillip commented  · 

    Been quite a while since i submitted this issue without any response - our mutual customers are still complaining about the issue where our device is ringing on outgoing calls.
    This occurs since we have no way to determine if the call is an incoming or outgoing call using the GetUnifiedPresence API call. The object telephony.status is changed to Ringing on both incoming and outgoing events and no other data of the GetUnifiedPresence indicates the orientation of the call.

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  2. Send webhooks for Unified Presence events

    8 votes

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    Planned  ·  1 comment  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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    Phillip shared this idea  ·