One of our branches that we have recently moved to RingCentral had asked if it were possible to assign different ring tones to be able to distinguish between incoming call queue calls, and incoming direct line calls. This was something that was already working on their old phone system, and they would prefer to still have this ability instead of having to look at their desk phone screen each time to see if it's an incoming call queue call, or an incoming direct line call.
One of our branches that we have recently moved to RingCentral had asked if it were possible to assign different ring tones to be able to distinguish between incoming call queue calls, and incoming direct line calls. This was something that was already working on their old phone system, and they would prefer to still have this ability instead of having to look at their desk phone screen each time to see if it's an incoming call queue call, or an incoming direct line call.