Settings and activity

3 results found

1. Virtual Phone Assistant

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Steeve shared this idea  ·  Nov 17, 2021

2. Survey Phone System

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Steeve shared this idea  ·  Nov 17, 2021

3. Analytics regarding Text Messaging/SMS

   259 votes

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   35 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

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   Steeve commented  ·  Nov 17, 2021  ·  Edit…  ·  Delete…

   sms journal same as phone journal

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