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  1. Receiving a que call while on a regular call.

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Deidre commented  · 

    We use our phones for regular calls throughout the work day. We also may be taking crisis calls through a queue. It would be helpful to be able to see the call coming through and either decline it so it goes to the back up or answer it. Having this feature would be very helpful .