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  1. Text from the same main user number

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    60 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
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    Ray commented  · 

    We use the main extension's credentials to access and run the RC App yet, when we text our clients it will show up as the direct number assigned.It will be very helpful if the sender ID will show up as our main phone number so that the client's won't be confused when receiving text messages from us.