Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. caller id and number called on inbound calls

    19 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hi everyone, this should be available. When receiving an incoming call on the app, the call screen will display who is calling and to what number. If your concern is regarding call queues, you're able to select fields indicating what caller information is displayed, including Caller ID in the Admin Portal.If these aren't the solutions you were anticipating with this idea, please let us know! Share in the comments what you would like to see.
    An error occurred while saving the comment
    Jess commented  · 

    When a call is forwarded to me from an executive's missed phone call, there is no indication that the call is coming from an executive's line. If we were aware that the call was being forwarded, I would answer it differently than if someone dialed my number directly.