Settings and activity
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19 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedHi everyone, this should be available. When receiving an incoming call on the app, the call screen will display who is calling and to what number. If your concern is regarding call queues, you're able to select fields indicating what caller information is displayed, including Caller ID in the Admin Portal.If these aren't the solutions you were anticipating with this idea, please let us know! Share in the comments what you would like to see.
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have the inbound caller ID and the called number showing at the same time