← RingCentral Ideas Settings and activity 1 result found Position in Queue, Estimated wait time, and Call queue caller call back feature 215 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 37 comments · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Mariana commented · Oct 7, 2021 · Edit… · Delete… When a customer is on hold I want to give them the option to hang up but retain their position in the queue and call them back automatically when a representative is available for them. Save Submitting...
When a customer is on hold I want to give them the option to hang up but retain their position in the queue and call them back automatically when a representative is available for them.