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  1. Text from the same main user number

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    60 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
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    Jerome commented  · 

    When making calls from our Ring Central system, we are able to have the caller ID show as one primary number for all of our users to prevent call backs to direct lines. This feature would be nice if it were available to SMS on the Ring Central Application. We would like to send messages from one number and not show our personal extensions in the text.