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  1. Read notification for RingCentral messages

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    45 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
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    Kristopher commented  · 

    On most other messaging services, you can see if the recipient has read your message. That does not appear to be available on Ring Central. It is important because without it the sender is left wondering if the recipient has seen the message...and often messages are time sensitive. This causes unncessary follow-up phone calls and such, just what messaging is desinged to avoid.