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176 results found

  1. Just sending a quick message to keep our chat active and make sure we haven’t lost connection.

    3 votes

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    New  ·  1 comment  ·  Team Messaging  ·  Admin →
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  2. Offer different colour options for the beer and beers emojis to ensure that lagers, ales and stouts are appropriately represented

    5 votes

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  3. Schedule messages.
    This request already exists in the SMS channel, but it's so important in Team messaging too! Being able to schedule a message to avoid disturbing a teammate during week ends or late at night is a must have.

    8 votes

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  4. how do i get a list of all of the teams in ring central

    I would like a list of all of the teams that we have in the ring central app. We are going through and eliminating old ones and duplicates

    Currently, there’s no way to generate a full list of all Teams within the RingCentral app. Each team must be reviewed and deleted individually, which makes it difficult to manage old or duplicate Teams. Having the ability to generate and export a list of all Teams (e.g., as a CSV) would make it much easier for administrators to…

    3 votes

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  5. Implement Markdown support within the corporate messenger to enable richer text formatting and improved readability of messages.

    Current Problem:

    Currently, the messenger lacks robust formatting options, limiting users to plain text or basic styling options (if any). This makes it difficult to emphasize important information, structure long messages, and share code snippets effectively. This can lead to miscommunication and reduced readability.

    Proposed Solution:

    Integrate Markdown support into the message composition and display functionalities of the corporate messenger.

    6 votes

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  6. We always chat with collegues from different time zones and raising questions like:
    - "Is it comfortable for you to have a meeting at 7:00PM EST/08:00AM GMT-6/15:00 (your city/country/etc)"

    I would like to have a button in the message window (right to the text format/file attache/emojis/gif/audio-video message).
    On click:
    - Open a window to type or select date-time from timepicker
    - Click "OK"
    - Add something like: {datetime:2025-05-02T12:30:13UTC} in the message
    - Show it for all users in theris timezone

    I see message:
    - "Would you like to meet at 05 May 19:00 EST?" (my timezone)
    Person sees:
    - "Would…

    10 votes

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  7. Need to allow Verizon Wireless SMS text notifications from Ring Central admin portal. Any singular users and user groups. All other wireless carriers allow this now, and it currently works. Verizon is not currently working and we need this fixed ASAP.

    16 votes

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    New  ·  2 comments  ·  Team Messaging  ·  Admin →
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  8. I was reaching you to verifiy if its posible like to know like for example, If I´m the only admin, is there a way to see like a log or report of who delete a message that was sent previously on a chat

    2 votes

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  9. I think there should be a feature for RingCentral users to have a read receipt in either the SMS feature, or the message feature. Maybe it can be optional?

    2 votes

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  10. I would like the ability to ban certain users from posting GIFs in the messaging section of RingCentral Video. Thanks

    3 votes

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  11. Ability to automatically add/delete the User to a group chat at the time their RC account is created or if deleted they would be removed

    3 votes

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  12. I think it would be good to have an AI tool in RingCentral App chats for using chats as knowledge base and get answers using prompts instead of searching.

    2 votes

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  13. Add the ability to send silent messages that don't trigger notifications to recipients, allowing for asynchronous communication across different time zones without disturbing colleagues.
    Currently, when team members in different time zones need to communicate, sending messages during the recipient's off-hours can be disruptive. There's no way to send a message that the recipient can see when they're back online without triggering immediate notifications that might wake them up or interrupt their personal time.
    - Add a "Send Silently" toggle button or icon next to the regular send button
    - Alternative: Long-press the send button to reveal silent send option…

    1 vote

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  14. Is it possible to give us a feature wherein we can see the status of messages we sent. whether it is delivered or seen and who sees it when sent to group chatroom? we are using the messages tool to communicate internally to organization members and it is necessary for us to know if the notifications are read or not.

    12 votes

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    New  ·  5 comments  ·  Team Messaging  ·  Admin →
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  15. Copied links from OneNote automatically generate a hyperlink in the messages window. However, when you click the link to open, you are not redirected to OneNote from the link. Instead you have to copy the link and paste it into a web browser to be redirect to OneNote.

    1 vote

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  16. Add this feature for SMS / TXT to non-internal messenger users in our group. I have a lot of external customers I've added as contacts to my RC contact directory that I'd like to do direct video SMS to vs. taking a video and attaching to the SMS text message.

    5 votes

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  17. Be able to block contact in messaging

    1 vote

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  18. Feature to have Super Admin the ability to delete another user's group messages in bulk without logging in as that specific user

    3 votes

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  19. Problem statement
    In cross-language teams collaboration it is essential that everyone tries to keep the conversation accessible for everyone. Sometimes group chats start from one language and some time later others join the chat forcing already joined people to switch to language that's clear for everyone (English usually). Other cases could be defined as requiring participants to use the only allowed language for communication.

    To address those concerns I propose to have following improvements:

    1. If the discussion was happening for some time already, it requires newcomers to translate all the prior messages one by one. So, in this case it…

    1 vote

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  20. The customer wants to avoid posting a message in the wrong group, and they think Folders would help prevent that. From what the customer can tell, it only applies to him when he moves teams to folders. Wants to have a way to set this up globally so it applies to everyone's login.

    3 votes

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