137 results found
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Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com
Need to allow Verizon Wireless SMS text notifications from Ring Central admin portal. Any singular users and user groups. All other wireless carriers allow this now, and it currently works. Verizon is not currently working and we need this fixed ASAP.
10 votes -
Add Read/Sent Feature for Messaging
Is it possible to give us a feature wherein we can see the status of messages we sent. whether it is delivered or seen and who sees it when sent to group chatroom? we are using the messages tool to communicate internally to organization members and it is necessary for us to know if the notifications are read or not.
7 votes -
Merge 2 Teams /Group Chat in RC App
Can we merge 2 RingCentral teams to 1?
I want to merge two different teams or groups into one, is that a possibility.
5 votes -
Have a feature where all updates or notifications about the entire account will be sent to a specific email.
To have a feature where all updates or notifications about the entire RC account will be sent to a specific email not per users email.
3 votes -
Ability to search within a conversation history.
Although certain messages can be pinned which is useful, it would be more helpful to be able to search by words or numbers throughout the entire conversation history with a person or team messaging group.
7 votes -
Visibility of Contact information of guests to other guests
Visibility of Contact information of guests from/to other guests
2 votes -
Administration Team Management
My idea is pretty straight forward. Us, as administrators of an organization on RingCentral should have access to manage Private / Public teams. As an administrator we should have access to everything within our RingCentral 'server / team' as we need to monitor our employees. I think this would be a great feature for everyone as we are confronted at this moment with this problem and there's no solve for it and I 100% was sure that there is an option which will allow us to do this, I honestly don't know how this is not implemented yet as I…
4 votes -
Read Receipts
It would be nice if you can see that your sent message has been read by the recipient when using messaging - like Teams does.
3 votes -
Open Mic feature that allows Voice Chat option with Coworkers via Realtime/live Audio.
this would allow Multiuser chatting; a Voice chat option that can be turned on or off for the chat room so I don't have to type out short questions, and we can vent to coworkers via audio
1 vote -
Text with Gif Messages
When clicking on a GIF it automatically sends. It would be nice if it was added to the text field so we can add a message to accompany the GIF. In our office, we like to do birthday shout-outs and currently, we have to send two separate messages, one with the gif and the second with the shout-out. It would be nice if it could be one message together.
4 votes -
Ability to Recover Deleted Team
Customer would like to have an ability to where they can restore team that has been deleted accidentally
3 votes -
Task list
Ability to have option to download or export task list
1 vote -
Pin Team/Group Chat
I have hundreds of team/group chats, and every day, many of them will have new messages. even though we have UnRead filter for chats, when I read the message and navigate to another chat, the previous one will be gone. It is not easy for me to navigate around those chats I'm focusing on.
So my idea is, can we provide a Pin feature to the chats as well? So even if I filter only to show UnRead message chats, I can still see the chats I focus on when I read the message.
1 vote -
Search / filter team instant messages by date
Suggestion
At the moment you can search a team instant message thread by words, poster or team but there is no way for you to search and filter by a date or date 'range'
Reason
Many times a members of a chat has mentioned in passing occurrences of an issue that much later I need to pull together to a report. I know the dates or date ranges but it is too hard to guess the exact wording of their post and searching by user/poster returns too many results (most not relevant).
I need a way to select all posts…
5 votes -
Mark all as read
Ability to mark all messages as read. We use a texting function from the team messages and in two days I can have 2000 unread messages. My team has gone through these messages so it would help to have a marked all as read function to get them off my list.
2 votes -
Ability to Duplicate Teams
Ability for Super Admins to Duplicate Teams that have more than 100 members
9 votes -
time interval for messages in chats
Add an ability for the chat admins to set a time interval for the messages in the chats. The screen from the telegram is attached.
It could help to see more structured messages in the chats and avoid annoying cases when one idea is separated for 5-10 messages
1 vote -
Ability for chat group admins to add hashtags to chat groups
Introducing a hashtag system within chat groups to help users easily identify and join discussions relevant to their roles or specific topics where they need assistance and resources.
Example workflow
- Administrators and chat group managers can assign relevant hashtags to chat groups such as #TechnicalSupport or #ProjectVoyager
- Users can search for and join groups by typing related hashtags, facilitating quick access to needed information and community supportThe benefits for this system include:
- Enhancing the discoverability of chat groups, making navigation intuitive
- Allows for quick connection to topic-specific conversations, increasing resource utilization and support exchange
-…9 votes -
Auto enroll users to pre-defined chat groups based on their role
This idea is to create a workflow within the RC App to allow for auto-enrollment of users into predefined chat groups that align with their roles or teams as soon as they join the organization.
Workflow description
- User role identification: upon account creation, the system identifieds user's assigned role
- Group matching: automatically match the user to the appropriate chat groups based on their role, such as Support-related groups for Customer Support related roles
- Enrollment execution: add user to the designated groups, ensuring they have immediate access to relevant discussions and resourcesBenefits of having this workflow
-…9 votes -
Messaging Template
To have an option to use a Messaging template just like in the Text system
5 votes
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